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Quick Guide

How to transfer a patient's records to another provider

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  1. Open Patient Portal and choose the patient.
  2. Click Log a request, choose From another office, and enter the office's name, email and phone.
  3. Tick the documents and images to send from the patient's referrals, forms, images and charts.
  4. Tick Signed records release form received, then Send. The office gets a 14-day link that opens with the patient's date of birth and a one-time code.
  5. Alternatively, use Send for a secure message to any office, with the files attached.

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